Here you’ll find quick answers to the most common questions about our digital products, payments, downloads, and support. We’ve designed this page to help you get the information you need—fast. If you don’t see your question here, feel free to reach out using our contact form.
Let’s get your questions answered 👇
Absolutely YES!
Our products are also available in Kindle, paperback, and hardcover formats on Amazon Books, plus we also offer PDF and ePub digital editions on Google Play Books.
Yes. Our products are also available in paperback, and hardcover formats on Amazon Books.
Go there and get your printed version.
A: Having issues after you created an account and cannot login?
CloudCertificationStore.com uses payhip.com as its ecommerce platform. You might see payhip in the emails.
Go to https://payhip.com/CloudCertificationStore/users/login
Click the Forgot password link
Continue with the instructions here: https://cloudcertificationstore.com/blog/others/troubleshoot-cannot-login
A: Simply click on the product you want, then click the “Buy Now” or “Add to Cart” button. After checkout, you will receive a download link instantly via email and on the confirmation page.
A: Right after payment, you will see a "Download" button. You will also receive an email with the download link. Just click it and save the file to your device
A: Please check your spam or junk folder first. If it is not there, contact us using the link at the top of this page, and we will resend the link right away.
A: Yes! You can download your purchase up to 10 times using the original link, in case you change devices or lose the file.
A: Absolutely. All PDFs are mobile-friendly and can be opened with any PDF reader app like Adobe Acrobat, Google Drive, or Apple Books
A: CloudCertificationStore.com uses Payhip in the backend, an e-commerce platform that enables anyone to sell digital products, courses, coaching, memberships or physical products directly to their fans and followers.
Payhip supports payments via PayPal and Stripe. Customers can use their PayPal accounts or credit/debit cards (Visa, Mastercard, American Express, etc.) through either platform.
Payhip does not store customer credit card details.
If an eBook is "Free", no credit card is required.
A: No, this is a digital product only. You will not receive anything by mail. Everything is delivered instantly online.
A: No. Due to the digital nature of the products, all sales are final. Meaning, we never refund a purchase, as you already downloaded or have access to the download.
Make sure you download a Preview PDF first, it contains 10 to 20 questions and this will tell you about the quality of the questions and answers.
If you have an issue or downloaded the wrong file, please reach out and we will do our best to help you.
We make an exception if you do not pass your exam. See our Exam Pass Guarantee.
🎯 Your goal is to pass. Our job is to make sure you do.
A: That is a trickly question but shared by many others.
Most eBooks were enough for many of us to pass the exam. One of our editors already passed 16 certifications with the help of the eBooks. We performed surveys and it is being said, most questions were in the final exam.
In fact, some of our customers even stated these questions account for more than 90% of the exam when they took it. You can read that in the testimonials and individual eBook reviews.
But this situation can change at any time., as the exams are changed all the time.
While our PDFs are comprehensive and designed based on real exam patterns, we always recommend using them alongside official documentation and hands-on practice.
A: We have designed this site to make the whole process straightforward. Make sure you check out the FAQ link at the top of this page before asking questions, that will save us all time. We believe most questions are already answered there in the FAQ.
But.. in any case, we are here to help! Contact us anytime using the Contact Form link above and we will respond as quickly as possible.
Your transaction will appear in your credit card as "CLOUDCERTSTO". As in Cloud Certification Store.
No. When you purchase a PDF from our store, it is licensed for your personal use only. Redistribution, sharing, or uploading the file to public or private platforms is strictly prohibited.
Your support helps us continue to create high-quality certification resources. We appreciate you respecting the licensing terms.
Please notice, your download has a unique license key and product key, plus we use security measures in the pdf to stamp info to trace back any "leaked" pdfs to their purchasers.
A security measure we use is PDF stamping. With PDF stamping, once a customer purchases a product, their email address and date of purchase will be stamped on the top left of every page of the PDF files. This way, if a file gets shared online, we will be able to see who shared them.
Therefore please DO NOT SHARE these materials.
When you purchase, you will be given the change to create an account on CloudCertificationStore.com.
As a matter of fact, you can create it at any time, even days after your purchase, IF you use the same email you used for your purchase.
To view your purchases, you'll need to access your customer account by logging in through the seller's store. You can usually find the login option by clicking on the person icon, often located in the top right corner of the store page. Once logged in, you can view all your purchased products, including courses, digital downloads, and other items.
